Job Description

Job Description

Association

Columbus OH

Must work ONSITE M-F

Needed ASAP

DIRECT HIRE

Must work on W2 (No C2C)

Salesforce Implementation Expert and Manager- Hands on technical and will implement a new Salesforce ecosystem that will support association management systems.

The IT Manager – Salesforce Implementation Administrator will lead the administration, customization, and strategic expansion of our Salesforce ecosystem. This individual will play a hands-on role in managing our Microsoft-based technology stack and be pivotal in shaping the IT strategy aligned with our mission and business goals. The ideal candidate is a Salesforce expert with experience supporting association management systems and driving digital transformation.

Key Responsibilities

• Serve as the lead Salesforce Administrator, handling configuration, automation, workflows, data integrity, and user support.
• Collaborate with business units to gather requirements and enhance CRM functionality and reporting.
• Architect and maintain cloud infrastructure using Microsoft Azure, Amazon AWS, and VMware ESXi.
• Partner with IT leadership to support the broader digital strategy, including association management and e-commerce platforms.
• Oversee middleware integration with SQL Server, C#, and third-party services.
• Provide leadership in agile methodology, software development lifecycle (SDLC), and business process improvement initiatives.
• Support and maintain the organization's website and learning portal built on Episerver DX-S Cloud CMS/Commerce (Microsoft Azure-hosted).
• Ensure security, compliance, and disaster recovery readiness across IT systems.

Qualifications

Required:

• 5+ years of hands-on experience administering Salesforce.
• Strong background in Microsoft technologies: Azure, SQL Server, and C#.
• Proven success in IT strategy, business process improvement, and cross-functional leadership.
• Experience in a hybrid on-prem/cloud environment (Azure, AWS, VMware).
• Middleware and API integration experience.

Preferred:

• Experience working in an association, legal, or nonprofit environment.
• Familiarity with association management systems (AMS) or platforms tailored for membership-based organizations.
• Background in supporting accounting or attorney-based associations.
• Knowledge of CMS platforms such as Episerver DX-S.

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