Job Description

Job Description

Job Description

Consumer Loan Officer

Purpose:
Assist members with loan products while ensuring compliance with policies, procedures, and regulations. Evaluate applications, analyze credit history, and make sound lending decisions.

Responsibilities:

• Interview applicants, process applications, and verify financial information.
• Analyze credit reports, calculate debt-to-income ratios, and determine loan eligibility.
• Approve, deny, or recommend loan applications with professionalism.
• Complete loan documentation and disburse funds when approved.
• Provide exceptional member service through clear communication and timely follow-up.
• Cross-sell credit union products and services.
• Train and support junior loan officers as needed.

Qualifications:

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• Minimum 2 years of consumer lending or financial services experience required.
• Knowledge of loan products, underwriting standards, and compliance regulations.
• Strong communication, problem-solving, and member service skills.
• Proficiency with loan processing systems and Microsoft Office Suite.

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