Job Description

Overview

Job Posting End Date: September 30, 2025

Weve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all The Aflac Way.

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortunes 50 Best Workplaces for Diversity and as one of Worlds Most Ethical Companies by Ethisphere.com.

Our business is about being there for people in need. So, ask yourself, are you the duck? If so, theres a home, and a flourishing career for you at Aflac.

Work Designation. Depending on your location within the continental US, this role may be hybrid or remote .

• If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.
• If you live more than 50 miles from the Aflac offices located in Columbus, GA or Columbia, SC, this role will be remote. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.

What does it take to be successful at Aflac? (Competencies)

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Advanced Customization and Extension of Platform
• Workflow and Process Automation within the Platform
• Integration with External Systems and APIs
• Performance Tuning for Specific Platforms
• Utilization of Advanced Modules or Extensions
• Minimum of 2 years ServiceNow administration and development

Education & Experience Required

• Bachelors Degree in Computer Science, Information Systems or other related field
• Two or more years of experience in release practices and environments or other related experience

Or an equivalent combination of education and experience

Travel

• May be required for a final interview
• Monitors performance, resolves problems, & manages component capacity issues
• Design, test, develop, configure, & maintain integrations to platforms applications
• Adhere to the platforms security and coding standards for resilience, data, and security
• Review business requirements to deploy the best solution, including configuring, coding, & debugging
• Work closely with cross-functional departments to communicate statuses & technical proposals
• Deploy and configure platform applications tailored to company needs
• Design technical solutions, configure/customize, test, maintain the platform applications to meet company requirements
• Performs other duties as required

Total Rewards

The salary range for this job is $78,000 to $115,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, youll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.

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