Job Description

Job Description

Job Description

Join a Business Built for Riders, by Riders

We are a boutique motorcycle dealership specializing in high-end Italian and British motorcycles and operate in close partnership with AGV Sport , a premium motorcycle apparel brand. This is more than a job—it's a launchpad into a growing business built around passion, performance, and problem-solving.

If you’re enthusiastic about motorcycles and eager to work in a role where every day is different , we want to hear from you.

About the Role

This role is a blend of front-desk customer engagement and back-office administration. Initially, you’ll be the first face customers see and the first voice they hear—setting the tone for their experience. But beyond the welcome, your role will quickly expand into operations, support, and business process improvement.

Our shop may only have 8–10 walk-in customers a day, but each visit opens doors to high-touch service, complex customer needs, and real opportunities to make an impact .

Key Responsibilities

Customer Engagement

• Greet and assist customers entering the showroom—become their go-to contact for questions and support.

• Answer phone calls and emails promptly and professionally.

• Build customer confidence by sharing your passion for motorcycles and learning to guide them through gear, apparel, and vehicle options.

• Handle transactions and assist in order processing, including for custom-made apparel.

Retail & Operations Support

• Maintain a clean, visually appealing retail environment.

• Assist with merchandise restocking, retail promotions, and product displays.

• Help execute customer purchases and prepare motorcycles and gear for pickup or delivery.

Administrative Backbone

• Provide critical administrative support including invoice generation, scheduling, recordkeeping, and customer follow-ups.

• Work with inventory management, apparel orders, and dealer systems.

• Create, improve, and implement internal workflows as the business grows.

• Prepare reports, assist with supply chain logistics, and track special orders.

This Role Is For You If You…

• Have a positive attitude and natural problem-solving instincts .

• Are organized, detail-oriented, and thrive in an environment where no two days are the same.

• Love working independently, can think critically, and enjoy building systems that improve over time.

• Want to grow into a leadership or specialized role in motorcycle sales, operations, or custom gear.

• Are interested in motorcycles and eager to become an expert in supporting the motorcycle lifestyle.

Must-Have Qualifications

• 1+ years of experience in customer service, retail, or administrative support.

• Strong MS Office Suite skills —especially Word, Excel, and Outlook.

• High school diploma or equivalent (college or technical education a plus).

• Excellent verbal and written communication skills.

• Genuine interest in motorcycles is a must —you’ll need to become an expert to support our riders.

• Motorcycle license (M endorsement) is a plus . If you don’t have one, you must be willing and eager to acquire it.

Growth Opportunities

• Assist customers with full-cycle purchase transactions and financing paperwork.

• Manage custom clothing orders and participate in expanding product lines based on rider needs.

• Develop new systems and processes that drive efficiency and scalability.

Why Join Us

• Be part of a business with a mission and a culture that celebrates motorcycles, craftsmanship, and quality.

• Collaborate with a tight-knit team that values your input and gives you room to grow.

• Employee discounts on gear, apparel, and motorcycle accessories.

• Competitive pay and long-term potential in a growing company.

How to Apply

Submit your resume and a short cover letter that shows us your enthusiasm for motorcycles and problem-solving.

MonkeyMoto is a rider-owned and operated motorcycle shop in Argyle, Texas, serving North Texas for over 15 years. We specialize in sales and service for premium brands like Triumph, MV Agusta, Sherco, and Stark. Our team combines race-winning technical knowledge with real-world customer care — all in a fast-paced, no-fluff shop culture. At MonkeyMoto, we don’t just sell motorcycles — we build long-term relationships with riders who live life on two wheels. If you’re passionate about bikes, serious about sales, and eager to grow, this is the place to launch your career.

Company Description

MonkeyMoto is a rider-owned and operated motorcycle shop in Argyle, Texas, serving North Texas for over 15 years. We specialize in sales and service for premium brands like Triumph, MV Agusta, Sherco, and Stark. Our team combines race-winning technical knowledge with real-world customer care — all in a fast-paced, no-fluff shop culture. At MonkeyMoto, we don’t just sell motorcycles — we build long-term relationships with riders who live life on two wheels. If you’re passionate about bikes, serious about sales, and eager to grow, this is the place to launch your career.

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