Job Description

IDN Company: IDN-H. Hoffman
Title/Position: Inside Sales
Type of Position: Full Time
Location: Minneapolis, MN
IDN is a leading distributor of security hardware, access control systems, video surveillance equipment, doors & frames, locksmithing tools, and related security products.
Job Description
Based in Bloomington, Minnesota, the individual in this position is responsible for providing superior service for customers throughout Minnesota and the surrounding states.
Responsibilities Include The Following
Assisting customers by phone and in person (for walk-in traffic/counter sales
Using the computer system to provide information on price and availability
Order processing and related customer assistance. In addition to handling stock orders, this includes processing special orders, presenting promotions, handling customer returns and related tasks
Warehouse operations (receiving, picking, packing, shipping)
Manufacturer/vendor contact for factory orders
Outbound customer calls to assist in growing the local business
Maintain a clean and organized operation
This individual should excel in a team-oriented work environment – working with the branch manager to ensure that customer expectations are exceeded and providing contributions that support customer retention goals and company/branch growth objectives.
Key Working Relationships
The successful candidate will report to the Branch Manager in Bloomington, Minnesota. The individual will work closely with other staff members and with the local Outside Sales representative.
Requirements
Must be self-driven & hard working
3 years of Customer Service experience (distribution industry preferred)
Strong computer skills
Door Hardware knowledge a plus
Proficient with Microsoft Office products (Word, Excel)
Strong verbal communication skills
Strong organizational skills with ability to multi-task
Team player
All qualified applicants that apply for IDN Global, Inc. will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. IDN Global, Inc. is an Equal Employment Opportunity Employer. To express your interest in applying for this position, please provide the following information and attach a copy of your resume for consideration.

Job Tags

Full time, Work at office, Local area,

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