Job Title: Helpdesk Analyst Level 2
Location: Hebron, KY 41048 (Onsite)
Duration: 6 Months Contract to Hire
Job Description
Responsibilities:
• Deliver timely and effective technical support to end users for hardware, software, and networking issues.
• Utilize diagnostic tools and techniques to identify and resolve system problems.
• Maintain and update a detailed log of support requests, incidents, and resolutions using the helpdesk ticketing system.
• Configure software and deploy computer hardware as needed.
• Oversee print server management and ensure proper functionality.
• Monitor daily system alerts to detect and address process failures.
• Assist with onboarding and offboarding tasks, including equipment setup and account management.
• Collaborate with the IT team to optimize IT systems and enhance operational efficiency.
• Provide user training on standard software and IT best practices.
• Support conference room technology, including audiovisual equipment and video conferencing tools.
• Strong customer service skills with the ability to communicate effectively and professionally.
• Experience with computer hardware and software troubleshooting.
• Familiarity with print server management and remote desktop support.
• Proficiency in using Blackbaud or similar systems is an advantage.
• Ability to diagnose and resolve technical issues independently and efficiently.
• Excellent organizational skills and attention to detail.
...Description A reputable engineering firm is seeking a Senior Water/Wastewater Project Engineer to join their growing team in Cleveland... ...design reports/ studies Work on design projects involving treatment process and hydraulic analysis, equipment selection and layout...
...our priority. Heres how we invest in you: Compensation: Minimum guarantee plus unlimited commission potential, with most Sales Arborists earning more than $130,000 annually. Total compensation typically ranges from $50,000 to $250,000+ based on territory performance....
...entertainment corporation in Baton Rouge is seeking a Marketing Coordinator to implement and coordinate all marketing initiatives. This... ...efforts, managing digital content, and ensuring the execution of events and promotions. The ideal candidate should have at least 1...
...exceptional employees. The Detroit Medical Center is one the largest academic medical centers in the United States, with a long and rich history of medical education, for more than 100 years. We train more physicians than any other hospital in Detroit. Our evidence-based...
Benefits We Offer:+ Comprehensive health, prescription, dental, vision, life, and disability plans+ Competitive pay rates+ Referral opportunities ? Refer a friend & Cash in!+ Travel reimbursement and per diem allowances+ Employee discounts+ Educational opportunities...