BACKGROUND:
Kaizen Advance is a growing consulting company based in Atlanta, GA, specializing in connecting quality workers with work-from-home (remote) opportunities. We are looking for Client Support Agents to work from home and be the primary link between our clients' current and potential customers.
The Client Support Agent is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs and communicating effectively with team members within the customer service department of various Fortune 500 companies. This is an Independent Contractor opportunity.
JOB DUTIES:
Provides timely and accurate information to incoming customer order status and product knowledge requests
Processes customer orders/changes/returns according to established department policies and procedures
Provides timely feedback to the company regarding service failures or customer concerns
Partners with the sales team to meet and exceed customer service expectations
WHAT IT TAKES TO SUCCEED:
Outstanding problem-solving skills
Patience and empathy - an ability to manage stress and work under pressure
Excellent communication skills in writing and verbal with outstanding listening skills
Ability to provide knowledgeable, friendly, and professional customer service
Experience navigating and efficiently using program tools and software using technology
Basic computer skills
QUALIFICATIONS:
Must be a legal US Resident and Citizen
Must be at least 18 years of age
Must be able to pass a 7-year criminal background check
Must be able to work at least 15 hours (30 intervals) a week
No degree necessary – a great work-from-home opportunity for anyone ready to invest in themselves and work hard!
Previous customer service experience is preferred but is not required
WHAT YOU NEED TO GET STARTED:
Quiet workspace
A Desktop or Laptop (Windows)
Wired internet connection
Noise-cancelling headset
TECHNOLOGY REQUIREMENTS
...Round Mountain is an open-pit mine located in Nevada, one of the best mining jurisdictions in the world. The mine uses conventional open-pit mining methods and processes ore by mill and heap leach. Kinross began operating the mine in 2003, and it has since become a continuous...
...ethically, with the utmost respect and dignity, for the essential and lifesaving work they do. Were not like your average medical temp agency. Backed by more than 40 years of experience in the staffing industry, ISC is a full-service healthcare professional and nurse staffing...
...Job Title: Organizational Development Analyst Location: Metro Area Washington, DC Clearance : Ability to obtain a Secret Clearance Job Overview This role involves leading process improvement initiatives within the Department, analyzing current organizational...
...About Wyndy Wyndy is a childcare platform that connects trusted babysitters with reliable, rewarding job opportunities. Sitters on our platform support families with a wide range of needsfrom after-school pickups to evening care and everything in between. Why Wyndy...
...Distribution Center Associate Hiring Immediately! Eastridge Workforce Solutions is seeking a Distribution Center Associate for our client in Chandler, AZ . This is a fantastic opportunity to join a team committed to operational excellence in a clean, organized,...