Job Description

Job Description

Job Description

Description:

Kings III is honored to have been recognized by the Dallas Morning News as a Top 100 Workplace in Dallas and on the national scale for Top Workplaces USA. Results are solely based on survey responses from our team members and we are proud to have ranked in the top 5% for multiple culture drivers including clued-in employees, supportive managers, strong values, meaningful work, leaders-in-the-know, employee appreciation and cross-team cooperation.

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Kings III Emergency Communications is a leading provider of emergency telephones nationwide for elevators, parking garages, public/commercial swimming pools, etc. Our solutions include installation, monitoring, and maintenance. Our phones provide a communication solution when emergencies arise. Kings III Emergency Communications has a rich 30-plus year history in the life safety business, so we understand that our products must work when needed. Most important to our employees and our customers alike is that we stand behind what we sell and service. If there is a problem, we fix it, period.

We have an immediate opening for an experienced Elevator Technician . This position will install and/or service emergency phone equipment for our customers in the area market. The person in this position will work independently in the field, complete a daily assigned route, and maintain the inventory and tools on their truck. The Technician will communicate regularly with customers, field supervisors, installation coordinators, sales team members, and other stakeholders in order to gauge the scope of work and provide the full service on the first visit to the customer. The person in this position will be adaptable to work within the demands of changes in routes and work plans as needed. This position serves as the face of our company to new customers, and will need to provide quality customer service, as well as problem solving, troubleshooting, and accurate and complete work.

Company Benefits:

• Medical, dental, vision, life, disability insurance plans offered.
• 401k plan with company match.
• Employer paid telemedicine benefits.
• Eight scheduled paid holidays, plus one paid floating holiday each year.
• 15 days of paid time off accrued in the first year.

About Our Company:

At Kings III, we provide critical communication services to help people in distress. We answer the call when seconds count. We know because we’ve been making them count when it matters most for over 30 years. Our best-in-class emergency dispatch service helps our customers reduce risk, mitigate liability, and lower their cost, all while simultaneously allowing them to provide better care to their team members, tenants, and guests.

Our primary client base includes commercial and multi-family real estate owners and property managers and the most common areas we provide emergency dispatch services are in elevators and at poolside. Our customer retention rate is amazingly high at nearly 98%. Most important to our team and our customers alike is that we stand behind what we sell and service. If there is a problem, we fix it, period. We are in the life safety business and understand our service must work when needed.

More than 18% of our team has been with Kings III for 10+ years, and many of them for much longer. We care who we bring on board, and nothing matters more than keeping our company culture intact and thriving.

What we do here really matters – not just for our customers and our callers, but for our team members as well. HOW we do it matters even more.

Kings III Core Values:

You will find our core values, listed below, deeply engrained in the fabric of the company. It’s important that everyone in the business is dedicated to these values as we work to lead and grow a team of good citizens – internally and externally speaking.

1. Honesty & Integrity

2. Service to the customer above all else.

3. Do what is right.

4. Good enough is not good enough; pursue excellence.

5. Encourage individual initiative and growth.

Kings III is an Equal Opportunity Employer and committed to maintaining a drug-free workplace. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Requirements :

• Two years experience installing and/or repairing elevator telephone and emergency telephone equipment
• High School diploma or GED
• Must hold current and valid Elevator Mechanic License
• Excellent customer service skills
• Excellent communication skills and the ability to relate to customers, supervisors, teammates, and installation coordinators, and other teams
• Ability to work independently
• Ability to schedule work and coordinate with customers
• Ability to manage installation projects and complete in a timely manner
• Technical fluency to work on a laptop or tablet and process electronic work orders
• Ability to track and maintain tools and inventory counts on truck
• High attention to detail and quality
• Professional appearance
• Ability to travel throughout the area, different sites, cities, or states as needed
• Overnight travel as needed
• Ability to pass a pre-employment background check, motor vehicle record check, and drug screen

Physical Requirements:

• Kneeling several times a day - up to 10 minutes at a time
• Squatting repeatedly - 5-10 min at a time
• Walking – an average of 2 miles a day
• Able to lift and carry up to 50 lbs. as needed
• Reaching and working over your head for 3 to 5 min at a time
• Able to carry, climb, and perform work on a 6-foot ladder
• Able to work outside in heat, or cold, or inclement weather for periods of time throughout the day

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