Job Description

Overview

Business Engagement Analyst (Operation & Policy Analyst 3) role at Oregon Health Authority. As a Business Account Manager you will work on a collaborative team within Business Engagement Service that supports the Oregon Health Authority (OHA) and Oregon Department of Human Services (ODHS) technology services. This position is a key navigator that connects various business partners, IT staff, and Department of Administrative Services (DAS) teams to drive a technology idea from intake, through fulfillment.

Our work centers on defining the objectives and requirements of a software request or new project idea that starts at the initial intake process then transitions to you, as the account manager, where you engage with the business partners to analyze the options and facilitate the best course to fulfill a technology solution that meets their needs. You will do this by facilitating conversations, gathering requirements, and documenting decisions with subject matter experts and external teams like contract analysts, software developers, enterprise architects, information security analysts, project solutions, and state oversight analysts. You will have a solid understanding of the rules governing technology implementation and state oversight policies for cost and risk thresholds. This role is the primary author of the documentation including, but not limited to, the IT investment form, governance brief for project prioritization, and cloud hosted risk review.

This is a highly visible role that allows space for continuous improvement, values inclusive collaboration, and embodies the mission and vision within the important work our OHA and ODHS partners deliver to Oregonians each day.

If this opportunity aligns with your strengths, background, and commitment to fostering inclusivity, we encourage you to apply! At the Oregon Health Authority (OHA), we value diversity and encourage applicants from all backgrounds and experiences to help us build a stronger, more equitable future for all.

Minimum Qualifications

A Bachelor's Degree in Business or Public Administration, Behavioral or Social Sciences, Finance, Political Science or any degree demonstrating the capacity for the knowledge and skills; and four years professional-level evaluative, analytical and planning work.
OR; Any combination of experience and education equivalent to seven years of experience that typically supports the knowledge and skills for the classification.

Desired Attributes

The following are skills and lived experiences that we have identified as key to success in this role at OHA. These are the attributes we are looking for in our top candidate. If you possess any of these, please let us know in your application.

• Experience with opportunity analysis, requirements gathering and understanding business objectives.
• Ability to build and maintain strong relationships with internal and external partners and stakeholders and to interact effectively at all levels.
• Excellent public relations and written and verbal communication.
• Ability to bridge the language gap between IT and business customers.
• Strong business analysis skills including principles, methodologies, tools, and best practices.
• Strong problem-solving skills.
• Familiarity with executive and legislative decision-making processes.
• Experience in advancing health equity, addressing systemic health disparities and collaborating with diverse, vulnerable and underrepresented populations.

Special Requirements

To be hired, you must have a criminal records check that meets OHA criteria at the time of hire, and throughout employment.

Working Conditions

This position involves frequent contact with executives, management, and staff both internal and external to the organization. It requires working with a variety of people and situations, which requires the incumbent to exercise diplomacy. The position may require periodic travel for meetings or trainings throughout the state. Employee may be required to use a state vehicle to conduct business; must have a valid driver's license and a good driving record or be able to provide an acceptable alternate method of transportation. At times, weekend and evening work will be necessary to meet customer demands and department deadlines. While performing the duties of this job, you will be in an open landscape environment and may be exposed to the sounds and activity of those working around you. These conditions may be in high traffic areas with moderate to loud noises and frequent interruptions. This position requires the ability to work on multiple tasks simultaneously, sometimes within short time frames. Confidentiality of information must be maintained at all times. The location of this position is in an office, cubicle and/or an agreed upon remote work environment with significant use of a computer and video conferencing.

Application Guidance

How to Apply: Submission Requirements - At the time of application, ensure the work history in your applicant profile is up to date and attach a current copy of your resume and cover letter, and answer all supplemental questions.

• External Candidates: Visit the State of Oregon job opportunities webpage to submit your application. Be sure to follow all application submission requirements.
• Internal Candidates: Current State of Oregon employees must apply through their employee Workday login. Be sure to follow all application submission requirements.

After You Apply

• Before the job announcement closes, log in to your Workday account to check for pending tasks under My Applications and complete them.
• Remember to check your email (including your junk folder) and Workday inbox for updates on your application.
• We value our veterans! To ensure the security of your information, kindly follow the instructions for how to submit your Veteran documents for preference found here. Please do not attach your Veterans preference documentation in the Resume/CV field of your application.

Reminders

• Your candidate profile and application materials are great opportunities to showcase your interest in the position and highlight your skills and experience. Submissions will be screened for consistency and communication skills, including attention to detail, spelling, and grammar. For more tips and guidance, check out What you need to know to get the job!
• This announcement is for one vacancy, full-time permanent, represented, Operation and Policy 3 (OPA3 C0872), duty station in Salem, Oregon.
• This is a full-time remote position.

Benefits Of Joining Our Team

We offer a workplace that balances productivity with enjoyment; promote an atmosphere of mutual respect, dedication, and enthusiasm. You will collaborate with a team of bright individuals to work with and learn from. If you're driven by the passion to do something meaningful that changes lives, the Oregon Health Authority is the place for you. We also offer a competitive benefits package including:

• Excellent medical, vision, and dental benefits package for the employee and qualified family members with a very low monthly out-of-pocket cost.
• Optional life insurance, short-term disability, long-term disability, deferred compensation savings program, and flexible spending accounts for health care and childcare expenses.
• Employee benefits include 11 paid holidays, 3 personal business days, 8 hours of monthly sick leave, and vacation accrual starting at 8 hours per month.
• Possible eligibility for the Public Service Loan Forgiveness Program.
• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP).
• Training opportunities that will help grow your career with the State of Oregon.

Additional Details

• The information in your application will be used to complete an Equal Pay Analysis to determine salary placement upon hire. Visit the Department of Administrative Services Equal Pay Analysis Webpage for more information.
• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERS qualifying, the salary range will reflect the additional 6.95%. Review the Classification and Compensation page for more details on the classification.
• Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards.

Helpful Links & Resources

How to Set Job Alerts | Workday Applicant FAQ | Oregon Health Authority | Facebook | Instagram | LinkedIn | Veterans Resources

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Job Tags

Permanent employment, Full time, Contract work, Temporary work, Work at office, Remote work, Flexible hours, Weekend work, Afternoon shift,

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